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Date

2022 - Ongoing

Location

India

About This Project

This is a project where TIC built a centralized flight booking and integrations platform for a leading travel technology company. Their objective was to build a platform that allows users to search for flights, view pricing, complete bookings, and manage post-booking. Moreover, they wanted to enable real-time communication with multiple GDS and LLC suppliers.

The Challenge

The client depended on multiple GDS and LLC suppliers. As a result, they faced fragmented supplier integrations, inconsistent response times, and operational complexities.

Our Processes

  • Analyzed existing issues
  • Designed a unified architecture
  • Built Supplier Adapters
  • Optimized performance
  • Launched the product
The Impact of Our Unified Portal

The platform streamlined flight operations through a single integration layer, improved response times, and reduced operational burdens. Additionally, the platform enabled reliable and scalable access to multiple airline suppliers for faster and more consistent booking experiences.

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Elevating Customer Experience.